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Privacy

Privacy Policy

This privacy policy sets out how Jormaepourri Ltd uses and protects any information that you give us when you use this website.

Jormaepourri Ltd is committed to ensuring that your privacy is protected and that we fully comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Jormaepourri Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. Who We Are

Jormaepourri Ltd is the "Data Controller" of your personal data.

Company Registration Address:

Jormaepourri Ltd

37 High Street

Tewkesbury

Gloucester

Gl20 5BB

Contact Email: sales@jormaepourri.co.uk

Contact Phone: 012420620666

2. What We Collect

We may collect the following information:

  • Identity and Contact Data: Name, billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Payment details (note: we do not store full credit card details on our servers; these are processed securely by our payment providers).

  • Demographic Data: Postcode, preferences, and interests.

  • Technical & Usage Data: Information about how you use our website, products, and services, collected via cookies and analytics.

  • Marketing Data: Your preferences in receiving marketing from us and our third parties.

3. How and Why We Use Your Information (Lawful Basis)

Under the UK GDPR, we must have a valid legal basis to process your personal data. We use your information for the following purposes:

Purpose / ActivityType of DataLawful Basis for Processing

To process and deliver your order, including managing payments.Identity, Contact, FinancialPerformance of a Contract with you.

Internal record keeping and administration.Identity, Contact, FinancialLegal Obligation (e.g., tax records) and Legitimate Interests (running our business).

To improve our website, products, and services.Technical, UsageLegitimate Interests (to keep our website updated and relevant).

To send promotional emails about new products, special offers, or market research.Identity, Contact, MarketingConsent (if you are a new customer) or Legitimate Interests (if you are an existing customer, though you can opt out at any time).

Data aggregation, analytics, and behavioural profiling to serve relevant ads on our site or third-party sites.Technical, Usage, MarketingConsent. We will only track this behaviour and share it with third-party advertisers if you actively accept marketing cookies.

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Data Retention: How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for [Insert number, typically 6] years after they cease being customers for tax purposes.

  • If you have consented to marketing, we will keep your email address on file until you withdraw your consent (unsubscribe).

6. How We Use Cookies

A cookie is a small file which asks permission to be placed on your device's hard drive.

  • Essential Cookies: Some cookies are necessary for the website to function (e.g., keeping items in your shopping basket). These do not require your consent.

  • Analytics and Marketing Cookies: We use traffic log cookies to identify which pages are being used, and tracking cookies to serve relevant advertising across platforms. We will only place these cookies on your device if you explicitly consent via our cookie banner.

You can choose to accept or decline non-essential cookies at any time. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline them.

7. Third-Party Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement.

8. Your Data Protection Rights

Under UK data protection law, you have specific rights regarding your personal information:

  • The right to be informed: To know what data we collect and how we use it (as outlined in this policy).

  • The right of access: To request a copy of the personal data we hold about you.

  • The right to rectification: To have inaccurate personal data corrected or completed.

  • The right to erasure ("right to be forgotten"): To ask us to delete your personal data where there is no good reason for us continuing to process it.

  • The right to restrict processing: To ask us to suspend the processing of your data under certain scenarios.

  • The right to data portability: To request the transfer of your data to you or a third party in a structured, machine-readable format.

  • The right to object: To object to us processing your data (including an absolute right to stop us using it for direct marketing).

  • The right to withdraw consent: Where we are relying on consent to process your data, you can withdraw this at any time.

If you wish to exercise any of these rights, please email us at [Insert Email Address]. We will respond to all legitimate requests within one month.

9. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at sales@jormaepourri.co.uk

You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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